Privacy Policy

Last updated: January 30, 2025

1. Introduction

Jdola LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (optional preferences, settings)
  • Content you create within our apps (notes, tasks, knowledge entries)
  • Communications with us (support requests, feedback)

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

  • Device information (device type, operating system, unique identifiers)
  • Usage data (features used, time spent, interaction patterns)
  • Performance data (crash reports, error logs)
  • Analytics data (aggregated usage statistics)

2.3 AI Learning Data

Our AI models learn from your usage patterns to provide personalized experiences. This learning happens primarily on-device. Any data sent to our servers for model improvement is anonymized and aggregated.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Services
  • Personalize your experience with AI-powered features
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Improve our AI models (using anonymized, aggregated data only)

4. Data Storage and Security

4.1 On-Device Processing

Most AI processing happens directly on your device. Sensitive personal data is stored locally with encryption using iOS Keychain and Android Keystore.

4.2 Cloud Storage

If you enable cloud sync, your data is encrypted end-to-end before transmission. We use AES-256 encryption, and only you hold the decryption keys. Our servers cannot read your encrypted content.

4.3 Security Measures

We implement industry-standard security measures including:

  • End-to-end encryption for synced data
  • Encrypted data at rest and in transit
  • Regular security audits and penetration testing
  • Secure authentication and access controls
  • Continuous monitoring for security threats

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Service providers: Third-party vendors who perform services on our behalf (cloud hosting, analytics) under strict confidentiality agreements
  • Legal requirements: When required by law, subpoena, or legal process
  • Protection of rights: To protect our rights, property, or safety, or that of our users
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Disable cloud sync and use apps entirely offline
  • Marketing: Unsubscribe from promotional communications

To exercise these rights, contact us at privacy@jdola.com.

7. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account data: Until you delete your account
  • Usage data: Up to 2 years for analytics purposes
  • Deleted data: Permanently removed within 30 days
  • Anonymized data: May be retained indefinitely for research and improvement

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide prominent notice or obtain consent where required.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Jdola LLC

Email: privacy@jdola.com

General Contact: contact@jdola.com

Registered in Delaware, USA
Operating from Hanoi, Vietnam

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